Motor
Claim
- Name of the insured and/or policy number
- License plate number, make and color of the vehicle
- Driver’s name and phone number
- Brief description of the accident and damage
- Location of the accident and landmark and meeting point
After notifying, please proceed as advised by the insurer’s claim personnel.
If the other party’s Motor Insurer cannot be contacted at time of accident , please note down the name of the Insurance Company, Policy number and Expiry Date of the party at fault and take the following steps:
- Have the party at fault issue a note of negligence admittance and acquire a copy of motor registration paper. If not available, note down the make, model, plate number of the vehicle, driver’s name, address and phone number.
- Obtain the party at fault’s driver license or ID card with a written note by her/him consenting to giving up as evidence of the fault.
- Report the incident to the locale police station and obtain a copy of police report copy.
- Immediately contact us for assistance with any difficulty.
If the Party at fault does not hold any Motor Insurance, take the following steps
- Have the party at fault issue a note of negligence admittance and obtain a copy of motor registration paper. If not available, note down the make, model , plate number of the vehicle, driver’s name, address and phone number.
- Obtain the party at fault’s driver license or ID card with a written note by her/him consenting to giving up as evidence to the fault.
- Report the incident to the locale police station and obtain a police report copy.
- Immediately contact us for assistance with any difficulty.
If the other party is holding a type 1,2 or 3 etc. Motor Insurance with Accident Acknowledgement Form (Knock for Knock form – white form attached to the policy) available,
- Exchange such forms and take steps described on form.
If the other party either has no motor insurance or the Accident Acknowledgement Form take the following steps :
- Bring both vehicles to the insurance companies as soon as practicable. If possible, take picture of the accident.
- If police is involved and alleges that the Insured is negligent, ask the other party to obtain a copy of police report and bring the damaged vehicle to us.
- If no police is involved, Insured may issue a note of negligence admittance to the other party
If the other party is holding a type 1,2 or 3 etc. Motor Insurance with Accident Acknowledgement Form available,
- Exchange such forms and take steps described on the form given.
If the other party is neither holding any Motor Insurance nor Accident Acknowledgement Form, take the following steps:
- If police is involved and alleges joint negligence as the cause, obtain a copy of police report and contact us with damaged vehicle.
- If no police involvement, make a written note of joint negligence and exchange the note as evidence.
Immediately report the accident to the local police and take the following steps:
- Do not move the vehicle before the police arrives at the scene of accident;
- If movement is necessary, take pictures of the scene of accident from various angles for police to determine fault.
- Immediately take the injured person(s) to the nearest hospital or medical clinic for first aids . If the vehicle is insured under Compulsory Motor Insurance, present the policy copy to the hospital; most hospitals will provide the injured with primary treatment without your advance payment for the medical expenses. Where advance payment is required, insurance company will reimburse you up to the underlying limit of liability as stated in the policy.
- Immediately notify us.
- Call 1192 and report the incident.
- Immediately report the incident to the Insurance Company.
- Report to the locale police station and bring the following papers
- Vehicle registration:
- Power of attorney:
- Certified company’s affidavit:
- Duty certified ID card of the company’s authorized person;
- Vehicle key.
If the vehicle is on leasehold, please contact the financier company for the above papers.
- If the vehicle is still missing after one month, contact the company for
- Original vehicle registration book, certified by authorized person with company seal
- Power of Attorney by authorized person with company seal
- Transfer of ownership form, duly signed by authorized person with company seal
- Certificate of company registration, duly signed by authorized person with company seal
- Copy of ID card or passport of authorized person, duly certified
- Vehicle key
Notable fines if you cause an accident
- 400 up to 1,000 baht for accident results in Third Party’s property damage
- Max. 1,000 baht fine, or max. 1 month imprisonment, or both for accident results in Third Party’s minor injury
- Max. 6,000 baht fine, or max. 3 month imprisonment, or both for accident results in Third Party’s severe injury
- Max. 20,000 baht fine, or max. 10 year imprisonment, or both for accident results in death of Third Party.
Additional fines in the event that the driver flees the scene of accident or fails to report the accident, :
- Max. 5,000-20,000 baht fine
- Max. 6 month imprisonment or both
- The involved vehicle will be detained until the damages are settled.
The Insurance Company shall pay, to the victims of the accident, for the loss of life or bodily injuries or hygienes which shall be legally borne by the driver of the insured vehicle.
- For bodily injuries or hygiene, the company shall pay for incurred medical expenses but not exceeding 80,000 baht per person.
- For loss of organs or permanent disabilities or totally permanent disabilities, the company shall Indemnify, as specified under insurance conditions, the victim for the amount of 200,000 up to 500,000 baht per person.
- For loss of life, the compensation amount is 500,000 baht per person.
- For hospitalization, the company shall compensate for the amount of 200 baht per day with the limit of 20 days.
The Insurance Company shall initially pay, within 7 days from the date of receipt of a claim, without proof of negligence as follows:
- For bodily injuries, the company shall pay for the incurred medical expenses but not exceeding 30,000 baht per person.
- For loss of organs or permanent disabilities, 35,000 baht per person.
- For loss of life, 35,000 baht per person for funeral expenses.
Total initial compensation in all cases combined shall not exceed 65,000 baht per person.
Remarks : If the victim is the driver of the insured vehicle, the maximum combined compensation shall not exceed 65,000 baht as above.
(***Above are general insurance practice. Further information may be required.***)
Enquiry
For further assistance, please contact us at : Cliams@siamconsultants.co.th
- Piyanut Phuthanawarinthon
- Virapong Srimoung
- Phumin Tanasumpunkul
Tel. 0-2291-6772 – 6 ext 203, ext. 086-106-1707
Tel. 0-2291-6672-6 ext 201, ext. 081-850-4770
Tel. 0-2291-6672-6 ext 202, ext. 081-850-4765
Miscellaneous Insurance
Claim
- Minimize loss or damage
- Notify the insurance company of the loss or damage.
- In the event of loss or damage, immediately take all reasonable steps to prevent the loss or damage from becoming more severe
- Act as if the lost or damaged property was not insured.
- Name of Insured;
- Type of Insurance and policy number;
- Date and time of occurrence;
- Place and cause of incident;
- Details of properties damaged;
- Initial Loss Estimate (if available);
- Name of notifying person and contact details;
- If a survey is required, name of person and contact details for making appointment.
- Determine if a loss survey is required;
- Request for all relevant documents ;
- Assess the extent of the loss or damage, the actual amount of such loss or damage, policy terms and conditions.
- Inform the Insured of the assessment.
- Indemnify the Insured.
Once notified, the insurance company shall determine if a survey is required which may be conducted by:
- insurance company’s own adjuster; or
- appointed independent surveyor/adjuster.
IF no survey is required, the Insurance company may consider the claim based on the information and/or documents submitted by the Insured.
- Claim letter
- Internal incident report
- Police report
- Written claim against third party (if any)
- Receipt and/or quotation of the repair costs
- Photos of damaged property
- Relevant drawings or plans
- Technician’s comments
- Any other relevant documents
Insurance company shall consider if a claim is payable based on the cause of loss/damage, extent and in accordance with the insurance policy terms and conditions.
- If the loss is payable, the insurance company will send the Liability Release Form for the Insured to sign in agreement.
- If the loss is not payable, the insurance company will inform the insured in writing.
Upon receipt of the signed Liability Release Form, SCB will forward the Form to the Insurance Company for payment to be made to the Insured.
Enquiry
For further assistance, please contact us at : Claims@siamconsultants.co.th
- Virapong Srimoung
- Phumin Tanasumpunkul
- Nobpadol Ngokphol
Tel. 0-2291-6672-6 ext. 201 , 081-850-4770
Tel. 0-2291-6672-6 ext. 202 , 081-850-4765
Tel. 0-2291-6772 – 6 ext. 204 , 064-998-9958
PA & Health Insurance
Claim
- With the PA & Health insurance card, the Insured may present the card along with ID card to partner hospitals listed by the insurer.
- Without the PA & Health Insurance card, the insured should receive medical treatment from a legally licensed medical treatment facility operated by registered and licensed physicians**
Registered and licensed Physician refers to a person who has attained a degree of Doctor in Medicine and who is registered with and licensed by The Medical Council of Thailand to practice medicine.
For claims under Personal Accident (PA) Insurance
Immediately seek medical treatment for the injury and have the following papers delivered to SCB for reimbursement.
- Original medical expense receipts;
- Original medical certificate;
- Completed and duly signed claim form;
- Certified Insured’s ID copy;
In case of death by accident
the initial documents required include copies of :
- Death certificate;
- House registration (with name deletion of the dead person);
- Resident registration (with name deletion of the dead person);
- ID of the dead person;
- Police report certified by police in charge of the case;
- Autopsy report certified by police or relevant authority;
- Test result of blood alcohol if any or confirmation by police of the omission of such test;
To claim for in-patient medical expenses, the following documents are required
- Original receipt
- Original physician report
- Incurred expenses summary or invoice, if available;
- Out-patient medical treatment history (if any)
- Completed and duly signed claim form
- Send all documents to us for reimbursement process.
To claim for out-patient medical expenses, the following documents are required
- Original receipt
- Original physician report
- Summary of claimants and all original receipts
- Send all documents to us for reimbursement process.
For entity beneficiary
- Copy of Certificate of company registration duly signed by authorized person;
- Copy of duly certified ID card of authorized person;
For individual beneficiary
- Copy of duly certified ID card;
- Copy of duly certified House
Enquiry
For further assistance, please contact us at : Claims@siamconsultants.co.th
- Sopitta Sintucharoen
- Virapong Srimoung
- Phumin Tanasumpunkul
Tel. 0-2291-6772 – 6 ext. 204 , 081-720-4776
Tel. 0-2291-6672-6 ext. 201 , 081-850-4770
Tel. 0-2291-6672-6 ext. 202 , 081-850-4765
Siam Consultants & Brokers Co., Ltd.
2689/28-31 Charoenkrung Road,
Bangkorlaem, Bangkok 10120
About Us
Siam Consultants & Brokers Co., Ltd.
License No. 0105525023953
Siam Consultants & Brokers Co., Ltd.
License No. ว00193/2525
